My purpose: To establish resilient and sustainable operating models and constructs allowing diverse groups of open-minded people with can-do attitudes to make a difference in the world. I give people the comfort to follow their purpose, the confidence to imagine the unexpected and the courage to make decisions and take accountability within their environmental context and risk dynamics.
Currently, Stephan Schenk leads Shared Services for TD Bank, America's Most Convenient Bank® which includes retail, small business and commercial loan origination; deposit and payment operations; loan servicing and distribution services; collections and recoveries; retail and corporate real estate; business process transformation; fraud management; bank-wide project management and governance as well as data and analytics.
Prior to his current role, Stephan served as the President and CEO of TDGUS, responsible for governance, oversight and risk management of the combined U.S. operations, which encompasses all TD's U.S. business entities, including retail and wholesale businesses and TD's equity ownership stake in TD Ameritrade.
Before the TDGUS role, Stephan also served as the Chief Auditor, overseeing the independent assessment of the Bank’s key processes and controls and managed the talented group of individuals who conduct internal audits for the Bank. Before his role in Internal Audit, Stephan served as Head of Operational Risk Management where he was responsible for the Operational Risk program development and implementation across TD Bank.
Before joining TD in 2012, Stephan served as SVP & Chief Operational Risk Officer at PNC Financial Services Group, leading the Basel/AMA-based program and capital model implementation. During his thirteen years at PNC, he also served in multiple roles and senior management functions in M&A, technology, risk management, security, program management and human resources.
Stephan taught Enterprise Risk Management in the Graduate Business School at Duquesne University where he serves on the Business Advisory Committee. Stephan also serves on TD's Foundation, Moorestown Friends School's Assets & Budget Committee as well as on the Advisory Board for Calculi, a Silicon Valley-based technology company, transforming software development, delivery and operations processes for several Fortune 500 companies.
Stephan graduated with an MBA from Duquesne University and completed the Harvard Business School Advanced Management Program. He has also completed the Advanced Risk Management Program at Wharton and the Leading Change & Innovation Program at the University of Chicago, as well as, multiple technical training programs in information security, technology, internal audit and business continuity management
Stephan, a native of Austria, currently resides with his wife and two sons in Moorestown, N.J.